Shipping
Shipping Policy
Here you will find all the necessary information about our national and international shipments.
What is the cost of shipping?
Domestic Shipping:
Shipping is free throughout Mexico on orders over $2,000 MXN. For purchases under this amount, the shipping cost is $190 MXN, or $150 MXN for wholesalers.
International Shipping:
We offer international shipping to the United States and other countries with Estafeta, FedEx, and DHL. International shipping costs vary between $20 and $39 USD , depending on the destination and the volume of the package. For specific quotes to other countries, please contact us through our WhatsApp: 33-13589816.
When will my package arrive?
Domestic Shipping:
We will prepare your order the next business day after your purchase. Shipments usually take 2 to 5 business days to arrive, depending on the location and coverage of the courier. In some extraordinary cases, delivery may take up to 10 business days.
International Shipping:
International shipments usually take between 5-10 business days to arrive, depending on the destination country and the shipping option selected.
Which shipping company do we work with?
For domestic and international shipping we use Estafeta , FedEx , and DHL , depending on the option selected and the location. You can track your order from our website or directly on the carriers' pages.
Differences between Express and Standard Shipping
- Express Shipping : Offers faster delivery time.
- Standard Shipping : It may take longer, but it is a more economical option.
Customs Tariffs and Taxes
For international shipments , the customer is responsible for covering customs fees and taxes applicable to the product by the destination country on orders over $100 USD.
Problems with your shipment
If you have any problems with your shipment (incorrect address, undelivered package, damage or missing products), please contact us through our WhatsApp: 33-13589816.